Introduction

 

The Community and Renewable Energy Scheme (CARES) contract is delivered by Local Energy Scotland on behalf of the Scottish Government.

 

This is a national programme that helps Scotland’s communities and businesses benefit from renewable energy. We are highly committed to ensuring that all of our services are accessible to all, irrespective of protected characteristics. Our Charter reflects that commitment and our priority in addressing inequality, providing a framework for Local Energy Scotland and others in how this can be achieved. When delivering the contract, developing actions and analysing data, we will consider the complexities involved in working with people and groups – all of which are unique.

 

Our Charter has been developed in partnership with CEMVO Scotland following focus group consultation with ethnic minority people to better understand their awareness and barriers to accessing our services. We have also incorporated learnings from a Close the Gap report exploring gender equality in renewable energy.

 

Through our Charter we will work towards redressing inequalities that exist in the local energy sector such as race, religion, age, disability, gender, gender identity, sexual orientation.

 

Mission statement

The CARES Equality Charter exists to address existing inequalities within the service delivery of the local energy sector and by doing so improve access to local energy support and services. We will be proactive in our role to champion redress of equalities issues within the local energy sector.

 

Guiding principles and approach:

The following guiding principles will underpin our approach and resulting actions towards equality:

  1. As an organisation, we will work inclusively and fairly through every aspect of our work and as custodians of this Charter. We will proactively tackle inequality issues that currently exist within the local energy sector.
  2. We will ensure that all staff at Local Energy Scotland are informed and empowered to advance equality.
  3. We will adapt our customer service provision to ensure accessible language, accessible information, accessible meeting venues, and to overcome cultural or other barriers.
  4. We will ensure that all our services and funding streams are accessible to all and will proactively encourage participation from under-represented groups.
  5. We will ensure that the CARES programme is designed to be delivered in line with the Principles of this Charter.
  6. The implementation and delivery of this Charter and its associated action plan will be monitored and reviewed on an annual basis.
  7. We will encourage funding recipients comply with the Principles of this Charter.